Questions & answers
Find clear answers to general questions, then move to a private channel if you want to discuss your situation. Never place substance-use, mental-health, or insurance information in a public comment or social-media direct message.
Blue Springs provides adult Partial Hospitalization (PHP), Intensive Outpatient (IOP), and outpatient addiction treatment. Current availability and clinical fit are confirmed during admissions.
Compare programsYes. Blue Springs provides SUD-primary dual diagnosis care. Alcohol or drug use disorder remains the primary treatment focus, while clinically appropriate care for co-occurring mental health needs is integrated when those needs affect relapse risk, safety, functioning, or participation.
Learn about dual diagnosis careA clinical assessment—not an online quiz—should guide the recommendation. The team considers immediate risk, substance use, physical and mental health, functioning, recovery supports, preferences, and the structure needed to provide care safely.
Read the level-of-care guideBlue Springs currently evaluates eligible commercial PPO benefits. Benefit verification is not a guarantee of authorization, coverage, or payment. Blue Springs does not enroll, treat, or bill Medicare beneficiaries.
Insurance and paymentProgram intensity and schedules differ. IOP or outpatient care may provide more flexibility than PHP, but appropriateness comes first. Admissions can explain the current schedule and the assessment process.
How admissions worksYes. You may call with general questions and learn how admissions works. Privacy laws can limit what the team may disclose about another person, and the individual seeking care generally must participate in the assessment and consent process.
Contact admissionsNo. Do not post or direct-message substance-use history, diagnoses, medications, insurance member IDs, card images, or other private information through Instagram or Facebook. Use the approved private admissions path or call the office.
Website privacy informationCall admissions at (818) 924-2777 during monday–friday, 9:00 a.m.–6:00 p.m. The website is not monitored 24/7 and is not an emergency service.
Call (818) 924-2777Still have a question?
A representative can explain current programs, the assessment pathway, and practical next steps without attempting to diagnose through a website.
