Talk now
Speak directly with admissions.
Call with questions about programs, scheduling, assessment, insurance, or what to have ready.
Call (818) 924-2777Monday–Friday, 9:00 a.m.–6:00 p.m.Admissions
A straightforward path into addiction treatment.
Admissions brings practical questions, substance use and relapse risk, level-of-care needs, program fit, and insurance uncertainty together. Our goal is to make every step understandable before you commit.
Start admissions
Begin by phone or with our secure online form.
Choose the option that feels easiest. A request starts a private follow-up with admissions; it does not obligate you to enter treatment or guarantee admission or insurance coverage.
Secure online request
Submit your information securely online.
Complete the single-page admissions request with contact details, insurance information, and front-and-back card photos from a phone or computer.
Start secure requestOpens Blue Springs' secure FormHippo form.Private follow-upAdmissions contacts you using the method and time you select.
Card photo attachmentsUpload clear front-and-back insurance-card images before submitting.
Human reviewA person reviews the request before the next admissions step.
This public website does not receive or store applicant details or card images. The admissions button opens a secure FormHippo form, where you complete and submit the request. Review our website privacy information.
Start with a conversation
Call admissions or request a return call. We will listen, answer practical questions, and explain the next step without pressure.
Complete an ASAM-informed assessment
A clinical assessment considers substance use, withdrawal and relapse risk, health, co-occurring mental health needs, functioning, recovery environment, and readiness for change.
Review benefits and options
Our team can review eligible commercial PPO benefits. Verification is not a guarantee of coverage or payment.
Plan the transition into care
If the program is appropriate, the team coordinates timing, paperwork, and an individualized plan for beginning treatment.
Helpful to have
- Basic contact information
- Current treatment providers, if any
- Medication list for the clinical assessment
- Commercial PPO insurance card, if applicable
- Recent substance use and withdrawal information
- Questions about schedule, transportation, or support
What a call does not mean
- It does not obligate you to enter treatment
- It does not guarantee admission
- It does not guarantee insurance authorization or payment
- It is not an emergency or crisis evaluation
Ready to ask questions?
Start with admissions.
Call during monday–friday, 9:00 a.m.–6:00 p.m. or open the secure online request from the admissions start section. This website and form are not monitored for emergencies.